CATEGORIES

COOKIES

What is a cookie?

A cookie is a small text file stored on your computer by your browser when you visit a website.

What cookies do we use and for what purpose?

We use cookies in order to make our website work and enhance your browsing experience. Cookies are necessary to complete the purchase session on the E-commerce sections of the FREDERICK & SOPHIE website.

We use cookies to store information relating to a form you have filled in on the FREDERICK & SOPHIE website (registration or access to your account) or to products, services or information you have chosen on the Website (service subscribed to, content of a shopping cart, etc.);

We use cookies to provide access to reserved, personal spaces on the FREDERICK & SOPHIE website such as your account, using the ID or data you have provided on an earlier occasion;

We use cookies to implement security measures when asked to connect to content or a service again after a lapse of time;

We use cookies to help us to fight against Internet fraud (prevention of fraud concerning means of payment, stolen ID, etc.). In this respect, we can store cookies in order to collect information relating to the terminal used to make the order (especially the operating system used, the location of the terminal, whether or not a proxy is used, etc.). These cookies combined with your order data are used to validate your order, the payment method used and the delivery method requested.

Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (“session cookies”). Other cookies remain on your device and allow us to recognize your browser on your next visit. You can choose your browser settings so that you are informed about the setting of cookies and individually decide on their acceptance, or exclude the acceptance of cookies for specific cases or in general. If you do not accept cookies, you may not be able to use certain or all features of our website. To disable cookies please see ‘How can I disable cookies?’ on this page.

Please find hereafter more information about the different types of cookies we use and their functions.

TECHNICAL OR BROWSING COOKIES

These cookies enable the FREDERICK & SOPHIE website to function correctly and allow you to view it correctly. They also allow you to create an account, log in and manage your orders while browsing the website. If you are a registered user, these cookies mean you will be recognized as such when you access the services offered to our registered users. These cookies are necessary for the website to function.

FUNCTIONAL COOKIES

These cookies enable the website to recognize you, following an explicit request from you (for example, if you click on “remember me” after creating a personal account), every time you access the website, so that you don’t have to type in your login details each time. If you have added items to your cart and closed your browsing session without completing your purchase, but have not removed the items from your cart, these cookies enable you to carry on shopping with the same cart the next time you visit the website within a reasonable period of time. These cookies are not essential for the website to function, but they improve the website and the browsing experience.

ANALYTICAL COOKIES

These cookies are used by some of our third party service providers, such as Google Analytics, in order to carry out statistical analysis of how users use the FREDERICK & SOPHIE website through their computers or via our mobile applications, such as how many pages a user has visited or the number of mouse clicks made on a page while using the website. In such events, we process the results of these analysis in an anonymous way and for statistics purposes only provided that the service supplier uses the cookies in connection with the browser installed on your computer or other device used to browse our website.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). The information generated by the cookie about your use of this website is usually transmitted to a Google server in the US and stored there.

However, due to the activation of IP anonymisation on our website, your IP address will be truncated by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.

The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can choose your browser settings so that you are informed about the setting of cookies and individually decide on their acceptance, or exclude the acceptance of cookies for specific cases or in general. If you do not accept cookies, you may not be able to use certain or all features of our website. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout?hl=en).

As an alternative to the browser add-on or within browsers on mobile devices, please click this link (https://tools.google.com/dlpage/gaoptout?hl=en) to opt-out from being tracked by Google Analytics within this website (the opt-out only works in the browser you use and only for this domain). An opt-out cookie is stored on your device. If you delete your cookies in this browser, you must click this link again.

How can I disable cookies?

Most web browsers (Internet Explorer, Chrome, Safari, Firefox, etc.) are configured to automatically accept cookies. However, most web browsers allow some control of most cookies through the browser settings, including the disabling of cookies at any time, etc.

In order to delete cookies already registered on your computer or to disable and reject cookies for the future, whatever their purposes are, be it permanently or until you change your mind, you can access and modify the settings of your browser.

Please note that disabling technical/browsing cookies or functional cookies may prevent our website from functioning correctly and/or may not allow you to fully and effectively take advantage of the services we offer.

Visitors may set their browser to disable cookies by following the procedure as explained below.

For Mozilla Firefox:

  • Go to “Tools” then “Options” menu
  • Click on the “Privacy” settings
  • Select your preferred option on the “Cookie” menu

For Microsoft Internet Explorer:

  • Go to “Tools” menu, then “Internet Options”
  • Click on “Confidentiality”
  • Select your preferred level of confidentialitySelect your preferred level of confidentiality

For Opera:

  • Go to “Files” > “Preferences”
  • Click on “Privacy”

For Android browser:

  • Tap on the upper right button
  • Go to “Settings” then “Privacy & security menu”

For Dolphin Browser on Android:

  • In the Menu, go to “More” then “Settings”
  • Select the “Privacy & security settings” menu
  • Select you preferred option in the “cookies” menu

For Safari on iOS:

  • In the “Settings” app, go to “Safari” menu
  • Go to “Accept cookies” entry under “Privacy”
  • Select your preferred option